gis-l: SDE and Web Mapping applications unavailable from 12:00pmto 1:00pm

[Watson, Jonathan]

GIS users,

 

The repairs to SDE1 are taking longer than expected.  Unfortunately, we do
not expect SDE1 to be available for the rest of the day.

 

As soon as service is restored, we will let the community know.

 

OTIS/GIS

 

From: gis-l-bounces at lists.dep.state.fl.us
[mailto:gis-l-bounces at lists.dep.state.fl.us] On Behalf Of Watson, Jonathan
Sent: Tuesday, August 25, 2009 11:28 AM
To: gis-l at lists.dep.state.fl.us
Cc: Service Desk; Gorton, Donna
Subject: RE: gis-l: SDE and Web Mapping applications unavailable from
12:00pmto 1:00pm

 

GIS users,

 

Due to several outstanding issues, we have decided to bring SDE1 down again
at noon today to fix all the errors.  We hope to have it all resolved by
1:00pm, but will let you all know.

 

Sorry for the inconvenience.

 

OTIS/GIS

 

From: gis-l-bounces at lists.dep.state.fl.us
[mailto:gis-l-bounces at lists.dep.state.fl.us] On Behalf Of Watson, Jonathan
Sent: Tuesday, August 25, 2009 10:16 AM
To: gis-l at lists.dep.state.fl.us
Cc: Service Desk; Gorton, Donna
Subject: RE: gis-l: SDE and Web Mapping applications now available

 

GIS users,

 

Normal service has been restored.  SDE1 is still showing some
inconsistencies, which we will continue to work on after hours.

 

OTIS/GIS

 

From: gis-l-bounces at lists.dep.state.fl.us
[mailto:gis-l-bounces at lists.dep.state.fl.us] On Behalf Of Watson, Jonathan
Sent: Tuesday, August 25, 2009 9:27 AM
To: gis-l at lists.dep.state.fl.us
Subject: gis-l: SDE and Web Mapping applications unavaiable from 9:45
to10:00am

 

GIS Users,

 

We've encountered some errors in SDE1 and will be restarting it for
maintenance at 9:45am.  Normal service should be restored by 10:00am.

 

>From 9:45 to 10:00am, the following will be unavailable:

-All web mapping applications (Mapdirect, WebShapeLite, WebPointSTCM, BTLDS,
DataCat, etc.)

-All data from SDE1

 

OTIS/GIS

 

 

The Department of Environmental Protection values your feedback as a
customer. DEP Secretary Michael W. Sole is committed to continuously
assessing and improving the level and quality of services provided to you.
Please take a few minutes to comment on the quality of service you received.
Simply click on this link to the DEP Customer Survey
<http://survey.dep.state.fl.us/?refemail=Jonathan.Watson@dep.state.fl.us> .
Thank you in advance for completing the survey.

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