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<p class=MsoNormal><span style='color:#1F497D'>GIS users,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>The systems group was able to
resolve the issue, so now ArcMap / ArcCatalog should be working normally. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>If you changed your Desktop
Administrator to point to EPIC31, please change it back to ESRILIC.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>-Jonathan<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> gis-l-bounces@lists.dep.state.fl.us
[mailto:gis-l-bounces@lists.dep.state.fl.us] <b>On Behalf Of </b>Watson,
Jonathan<br>
<b>Sent:</b> Monday, March 31, 2008 9:41 AM<br>
<b>To:</b> gis-l@lists.dep.state.fl.us<br>
<b>Subject:</b> gis-l: Problems with the License Manager / ArcGIS<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>GIS users,<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>We are having trouble with the license manager this
morning. This affects some users and will prevent them from checking out
a license to use ArcMap / ArcCatalog.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>We are working with the systems group to resolve this and
will let you know when we have a fix.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>In the meantime, if you need to get in to use ArcMap /
ArcCatalog, follow these steps:<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Start -> Programs -> ArcGIS -> Desktop
Administrator<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Highlight ‘License Manager’ on the left, then click the
“Change” button on the right.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Fill in EPIC31 , then hit OK.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Hit OK to close Desktop Administrator.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'>Jonathan Watson</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'>Data Processing
Manager/GIS<br>
FDEP/OTIS/GIS<br>
2600 Blair Stone Rd, MS 6520<br>
Tallahassee, FL 32399-2400<br>
Voice: 850-245-8296, SC 205-8296<br>
Fax: 850-245-8263, SC 205-8263<br>
Email: <a href="mailto:Jonathan.Watson@dep.state.fl.us">Jonathan.Watson@dep.state.fl.us</a></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal><em><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The
Department of Environmental Protection values your feedback as a customer. DEP
Secretary Michael W. Sole is committed to continuously assessing and improving
the level and quality of services provided to you. Please take a few minutes to
comment on the quality of service you received. Simply click on <a
href="http://survey.dep.state.fl.us/?refemail=Jonathan.Watson@dep.state.fl.us"
target="_blank">this link to the DEP Customer Survey</a>. Thank you in advance
for completing the survey.</span></em><span style='font-size:9.0pt;font-family:
"Courier New"'><o:p></o:p></span></p>
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