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<p class="MsoNormal">Good morning, everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">With reference to our most recent announcement (seen below), the OTIS-GIS Team has completed testing of Esri’s recent 2.9.5 patch release. For users that are experiencing
<b><span style="background:yellow;mso-highlight:yellow">full work stoppage due to ArcGIS Pro frequently crashing</span></b>, please submit a Service Desk ticket for the installation of the patch at your earliest convenience. For Pro users who are interested
in version 2.9.5 but <b>are not </b>facing these crashes, we ask that you delay submitting requests so Service Desk (<a href="mailto:ServiceDesk@dep.state.fl.us">ServiceDesk@dep.state.fl.us</a>) may prioritize users experiencing workflow interruptions.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We thank you for your continued patience and understanding- please do not hesitate to direct any questions or concerns to
<a href="mailto:GIS.Librarian@FloridaDEP.gov">GIS.Librarian@FloridaDEP.gov</a>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
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<a href="https://floridadep.gov/"><span style="color:windowtext;text-decoration:none"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_2" src="cid:image002.jpg@01D8E856.B803ADF0" alt="FL-DEP-LOGO"></span></a><span style="font-family:"Tahoma",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<b><span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Sierra Randolph<o:p></o:p></span></b></p>
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<span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Systems Project Analyst<o:p></o:p></span></p>
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<span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Florida Department of Environmental Protection<o:p></o:p></span></p>
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<span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Office of Technology and Information Services
<o:p></o:p></span></p>
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<u><span style="color:#2F5496"><a href="mailto:Sierra.L.Randolph@FloridaDEP.gov">Sierra.L.Randolph<span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">@FloridaDEP.gov</span></a></span></u><u><span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif;color:#2F5496"><o:p></o:p></span></u></p>
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<span style="font-size:10.0pt;line-height:105%;font-family:"Tahoma",sans-serif">Office: (850) 245-8303<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Blanco, Ronnie <Ronnie.Blanco@FloridaDEP.gov> <br>
<b>Sent:</b> Tuesday, October 18, 2022 9:23 AM<br>
<b>To:</b> gis-l@lists.dep.state.fl.us<br>
<b>Cc:</b> GIS_Systems <GIS_Systems@dep.state.fl.us><br>
<b>Subject:</b> Update -- IMPORTANT Information Regarding ArcGIS Pro Crashing <o:p>
</o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello everyone, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The OTIS-GIS Team is aware of the recent ArcGIS Pro 2.8/2.9 crashing when attempting to change symbology. Esri has
<a href="https://www.esri.com/arcgis-blog/products/arcgis-pro/announcements/recent-microsoft-net-update-resulting-in-arcgis-pro-2-8-and-2-9-crash-when-changing-symbology/">
released an official statement on the matter</a>, and will be issuing a fix in ArcGIS Pro 2.9 Patch 5, which is
<b>scheduled</b> to be available <s>Monday, October 18, 2022 </s><b><span style="background:yellow;mso-highlight:yellow">Thursday, October 20, 2022</span></b>.<s><o:p></o:p></s></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please allow the GIS team sufficient time to test and deploy the patch once it is released by Esri. This will allow us to focus our attention on making the fix available as soon as possible.
<span style="background:yellow;mso-highlight:yellow">Once the fix is available, we will broadcast its availability via another GIS-L announcement</span>. (<a href="http://lists.dep.state.fl.us/mailman/listinfo/gis-l">Please refer users to subscribe to the GIS-L
listserv</a>)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">Additionally, please hold off on submitting any service desk tickets regarding this issue until the fix is announced.</span>
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">As always, please direct any questions or concerns to the GIS Librarian mailbox,
<a href="mailto:GIS.Librarian@FloridaDEP.gov">GIS.Librarian@FloridaDEP.gov</a>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We appreciate your patience and understanding, <o:p></o:p></p>
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<a href="https://floridadep.gov/" title="https://floridadep.gov/"><span style="color:windowtext;text-decoration:none"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image001.jpg@01D8E855.2B7F0B00" alt="FL-DEP-LOGO"></span></a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:17.1pt;text-indent:-17.1pt;mso-line-height-alt:11.55pt">
<b><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro",sans-serif">Ronnie Blanco</span></b><o:p></o:p></p>
<p class="MsoNormal" style="line-height:11.55pt"><span style="font-family:"Avenir Next LT Pro",sans-serif">GIS Infrastructure Architect </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:11.55pt"><span style="font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif">Office of Technology & Information Services</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:11.55pt"><span style="font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif">Florida Department of Environmental Protection</span><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif"><a href="mailto:Ronnie.Blanco@FloridaDEP.gov" title="mailto:Ronnie.Blanco@FloridaDEP.gov">Ronnie.Blanco@FloridaDEP.gov</a></span><o:p></o:p></p>
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<span style="font-size:10.0pt;font-family:"Avenir Next LT Pro",sans-serif">Office: 850-245-8270</span><o:p></o:p></p>
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<a href="http://survey.dep.state.fl.us/?refemail=Sierra.L.Randolph@FloridaDEP.gov"><img src="http://dep.state.fl.us/images/DEP_Survey.jpg" alt="Dep Customer Survey"></a>
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