shrug-l: Printing Problems

Edwin, III Cake EDWINC@mail.co.leon.fl.us
Wed, 10 Mar 2004 13:45:34 -0500


All,
Another possible fix to consider.... Every now and again after our HP1055 =
fails to plot a large document it will completely lock up and refuse to =
print even the smallest job. Solution: Since the unit would not respond to =
a shut down command from its own menu we had to unplug it. After plugging =
it back in and allowing it to restart, it worked fine. I also recommend =
the "process in computer" method mentioned before.

Just my $0.02 worth
Thanks
Ned


E. W. "Ned"  Cake, III
GIS Specialist II
Leon County Dept. of Community Development
E-mail edwinc@mail.co.leon.fl.us
Phone: (850) 488-9300
Fax: (850) 487-7956

>>> "Pienta, David" <David.Pienta@dep.state.fl.us> 03/10/04 12:39PM >>>
We ran into issues like this before and went through steps with HP.  They =
had
us make sure our print driver was up to date, but I think our problem =
turned
out to be that the firmware that our plotter uses was out of date and we
upgraded that and now it works great!  -David

-----Original Message-----
From: Eric_Songer@URSCorp.com [mailto:Eric_Songer@URSCorp.com]=20
Sent: Wednesday, March 10, 2004 11:59 AM
To: Taylor, Scott
Cc: Casey Lindemuth; shrug-l@lists.dep.state.fl.us=20
Subject: RE: shrug-l: Printing Problems



All,
=20
There can also be some underlying network/system admin problems that lead =
to
slow printing that make printing in in 8.x a pain.
=20
I installed some software from HP that creates a local print queue on the
workstation, and it made my issue go away completely.  I also took that
opportunity to install an updated driver for my plotter which I think =
works
better.
=20
Here is the link where I found the software and a description of how to
install it.  It's a huge support site, so if this link doesn't work, try
www.hp.com and go to support - printers - and search on slow printing =
tcp/ip.

http://h20015.www2.hp.com/hub_search/document.jhtml?lc=3Den=20
<http://h20015.www2.hp.com/hub_search/document.jhtml?lc=3Den&docName=3Dbpp0=
3747>
&docName=3Dbpp03747

Eric Songer
URS Corporation
3676 Hartsfield Road
Tallahassee, FL 32303
800.842.9671 ext. 327
eric_songer@urscorp.com=20


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