<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Problem solved. We were
running the release candidate of ArcGIS Server 9.3, which cannot be upgraded to
9.3.1. After installing the official 9.3 version, we’re able to
upgrade. Thanks to ESRI Customer support for quickly helping me out on
this.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Mark Welsh<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>GIS Applications Coordinator<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Transportation Statistics
Office, Florida Department of Transportation<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>850-414-4722<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Drive to Survive<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
shrug-l-bounces@lists.dep.state.fl.us
[mailto:shrug-l-bounces@lists.dep.state.fl.us] <b>On Behalf Of </b>Welsh, Mark<br>
<b>Sent:</b> Tuesday, June 16, 2009 2:15 PM<br>
<b>To:</b> shrug-l@lists.dep.state.fl.us<br>
<b>Subject:</b> shrug-l: ArcGIS Server 9.3.1 Upgrade Problems<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal>We’re trying to upgrade our ArcGIS Server .NET –
Enterprise Standard - (9.3) to 9.3.1. When I go to run the 9.3.1 upgrade
file (.msp), the Windows installer issues an error message saying that it
can’t apply the patch because it thinks the software to be upgraded is
not installed on the computer. However, when I run the ESRI PatchFinder
utility (9.3.1) it reports that ArcGIS Server .NET Enterprise Standard is
installed on this box. I’ve tried repairing, uninstalling and
reinstalling, no luck. Same error message every time.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The current 9.3 Server installation is working correctly, we
can create and publish map services, web sites etc. We have ArcSDE 9.3
and ArcIMS 9.3 also running with no problems on this box.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The license we used to activate the server is an EDN
license.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We’re running Windows 2003, SP 2.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Anyone have any ideas? Thanks!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Mark Welsh<o:p></o:p></p>
<p class=MsoNormal>GIS Applications Coordinator<o:p></o:p></p>
<p class=MsoNormal>Transportation Statistics Office, Florida Department of
Transportation<o:p></o:p></p>
<p class=MsoNormal>850-414-4722<o:p></o:p></p>
<p class=MsoNormal>Drive to Survive<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>