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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Good afternoon everyone<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The other week Esri released SP 2 for ArcGIS and almost immediately users began reporting issues after they installed it. One big issue was a problem opening some mxd files specifically those that had been created using the Save a Copy command. Esri has released a patch to fix this issue. You can download it at:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1767">http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1767</a> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Summary:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This patch addresses a crash in ArcMap when opening or saving certain map documents in ArcGIS 10.0 Service Pack 2. Any map document that includes a map surround, and has been saved to version 9.0/9.1 or 8.3 using the "Save a Copy" command can trigger the crash. As there is no way to know if a document was saved to a previous version, we recommend that all users install this patch.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Issues Addressed with this Patch:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>• NIM067980 - Crash when switching views after opening mxd saved to 9.0/9.1 or 8.3. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Description: Some map documents (MXDs) that worked properly in ArcGIS 10 Service Pack 1 (SP1) or prior cannot be opened or saved after installing ArcGIS 10 Service Pack 2 (SP2). In cases where the map document opens successfully, ArcMap may crash when switching between Data View and Layout View or when working with map surrounds such as Legend, North Arrow, Scale Bar, and Scale Text.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The crash is triggered by any map document that includes a map surround and has been saved to version 9.0/9.1 or 8.3 using the "Save a Copy" command. The affected documents may have had the save to prior version performed by any version of ArcGIS, not just 10.0 SP2. In many cases, it may not be obvious which documents have been affected.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you have any questions or run into issues with the installation, please contact Esri Technical Support at 1-888-377-4575, option 2, or visit the Esri Support Site (<a href="http://support.esri.com/en/login">http://support.esri.com/en/login</a>). <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hope this is useful information. Everyone have a great Memorial Day weekend and make sure to remember our fallen heroes. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Tripp Corbin, MCP, CFM, GISP | Vice President, GIS/IT<br></span><b><span style='font-size:12.0pt;font-family:"Footlight MT Light","serif"'><a href="http://www.keckwood.com/"><span style='font-size:18.0pt'>K</span><span style='font-size:13.5pt'>ECK</span><span style='font-size:18.0pt'> & W</span><span style='font-size:13.5pt'>OOD,</span><span style='font-size:18.0pt'> I</span><span style='font-size:13.5pt'>NC</span><span style='font-size:18.0pt'>.</span></a></span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>2750 Premiere Parkway, Suite 900, Duluth, GA 30097<br>Direct (678) 417-4013 | Main (678) 417-4000 | Fax (678) 417-4055<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Esri Certified Trainer | Esri Certified Desktop Associate<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>