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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Thank you! When ArcMap crashed and I sent in the automated crash message, and in a few minutes I got this response which says SP2 has fixed these problems --- it is kind of sweet. Unfortunately I am not ready for SP2 yet as dust has still to settle yet. Thanks for the response.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'>You recently submitted a crash report that occurred while using ArcMap. Based on your description of what you were doing, I can tell you that this issue has been addressed in 10 Service Pack 2. This service pack is available for download from the web, where you will also find a list of issues addressed in this service pack.<o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'><a href="http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1752"><span style='color:red'>http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=17&MetaID=1752</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'>EmailAddress: <a href="mailto:yurong.tan@va.gov"><span style='color:red'>yurong.tan@va.gov</span></a><br>Description: selecting multiple cut-pasted pics from powerpoint in map doc and it bailed out. By the way, there are lots of hiccups in cut-and-paste between MS office (power point, Excel) and map docs.<o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'>If you have time, please explain to me in further detail what problems you are seeing copying and pasting between Office applications and ArcMap.<o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Yurong Tan, PhD<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Program Analyst (GIS)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#000099'>Office of Healthcare Inspections (54B)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#000099'>VA Office of Inspector General<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Tel: (352) 376-1611 x4699 (office)<i><o:p></o:p></i></span></b></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Kromhout, Clint [mailto:Clint.Kromhout@dep.state.fl.us] <br><b>Sent:</b> Tuesday, June 07, 2011 2:29 PM<br><b>To:</b> Tan, Yurong (OIG)<br><b>Subject:</b> RE: shrug-l: ArcMap 10 hiccups - in cut-&-paste from PowerPoint and Excel?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I’ve noticed those hiccups also. I am able to get around the problem by saving the file as PDF. Then in my Adobe software of choice, that can manipulate PDFs, I crop the image if needed and save as either a JPEG, TIFF, or PNG depending on the image quality needed and whether I want transparency retained. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal><b><i><span style='font-family:"Arial","sans-serif";color:navy'>Clint Kromhout</span></i></b><b><i><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></i></b></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>Professional Geologist<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Geological Mapping & Assessments Program<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Geological Investigations Section</span></i><i><span style='font-family:"Arial","sans-serif";color:#595959'><o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'><a href="http://www.dep.state.fl.us/geology/">Florida Geological Survey</a><o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Florida Department of Environmental Protection<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>903 West Tennessee Street<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Tallahassee, Florida 32304-7716<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Office: (850) 487-9455 x.132<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#595959'>Cell: (850) 491-7631<o:p></o:p></span></i></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><em><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The Department of Environmental Protection values your feedback as a customer. DEP Secretary Herschel T. Vinyard Jr. is committed to continuously assessing and improving the level and quality of services provided to you. Please take a few minutes to comment on the quality of service you received. Simply click on <a href="http://survey.dep.state.fl.us/?refemail=Clint.Kromhout@dep.state.fl.us" target="_blank">this link to the DEP Customer Survey</a>. Thank you in advance for completing the survey.</span></em><span style='font-size:9.0pt;font-family:"Courier New"'><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tan, Yurong (OIG) [mailto:Yurong.tan@va.gov] <br><b>Sent:</b> Tuesday, June 07, 2011 9:39 AM<br><b>To:</b> shrug-l@lists.dep.state.fl.us<br><b>Subject:</b> shrug-l: ArcMap 10 hiccups - in cut-&-paste from PowerPoint and Excel?<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>I am using ArcGIS 10 (SP1) and I have noticed lots of hiccups in the cut-&-paste operations from MS PowerPoint and Excel to ArcMap. Sometimes, a cut-&-paste can bring over tables or pictures from MS Office, but it dropped lots of formatting information or misformated the pasted portions. And in some other times, it does not bring anything over at all from MS office, though this appears to happen when the “cut-&-paste” is heavy (large chunks).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Does anyone have similar experience to share? <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><i><span style='color:#1F497D'>Yurong Tan, PhD<o:p></o:p></span></i></b></p><p class=MsoNormal><b><span style='color:#1F497D'>Program Analyst (GIS), 54B<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>Healthcare Inspections<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>VA Office of Inspector General<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>voice: (352) 376-1611 x4699<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>email: yurong.tan@va.gov<o:p></o:p></span></b></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div></div></div></div></body></html>