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<div dir="ltr" align="left"><span class="895411216-25012012"><font color="#0000ff" size="2" face="Arial">I had similar problem with some imagery from ArcGIS OnLine; marked which ones gave me the problem</font></span></div>
<div dir="ltr" align="left"><span class="895411216-25012012"><font color="#0000ff" size="2" face="Arial">and selected another imagery dataset that eventually worked. Hope this helps despite the fact that the</font></span></div>
<div dir="ltr" align="left"><span class="895411216-25012012"><font color="#0000ff" size="2" face="Arial">solution is a "work around" solution rather than a "fix".</font></span></div>
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<div align="left"><font size="2" face="Arial">Mary Ann Vance, GISP</font></div>
<div align="left"><font size="2" face="Arial">Community Planning, Zoning and</font></div>
<div align="left"><font size="2" face="Arial">Development Division</font></div>
<div align="left"><font size="2" face="Arial">6051 Old Bagdad Highway, Suite 201</font></div>
<div align="left"><font size="2" face="Arial">Milton, FL 32583</font></div>
<div align="left"><font size="2" face="Arial">(850) 981-7081; (850) 983-9874 (Fax)</font></div>
<div align="left"><font size="2" face="Arial"><a href="mailto:maryv@santarosa.fl.gov">maryv@santarosa.fl.gov</a></font></div>
<div align="left"><font size="2" face="Arial"></font> </div>
<div align="left"><font color="#ff8040" size="1" face="Arial">How is our customer service?</font></div>
<div align="left"><font color="#ff8040" size="1" face="Arial"><a href="http://www.santarosa.fl.gov/customerservice/survey.html">http://www.santarosa.fl.gov/customerservice/survey.html</a></font></div>
<div align="left"><font size="2" face="Arial"></font> </div>
<div align="left"><em><font size="1" face="Arial">"A map says to you: </font></em><em><font size="1" face="Arial">Read me carefully, follow me closely, doubt me not.
</font></em></div>
<div align="left"><em><font size="1" face="Arial">I am the earth in the palm of your hand, without me
</font></em><em><font size="1" face="Arial">you are </font></em><em><font size="1" face="Arial">alone and lost ...."</font></em></div>
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<div align="left"><em><font size="1" face="Arial">Beryl Markham - 1936</font></em></div>
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<font size="2" face="Tahoma"><b>From:</b> shrug-l-bounces@lists.dep.state.fl.us [mailto:shrug-l-bounces@lists.dep.state.fl.us]
<b>On Behalf Of </b>Bill Alfred<br>
<b>Sent:</b> Wednesday, January 25, 2012 9:34 AM<br>
<b>To:</b> shrug-l@lists.dep.state.fl.us<br>
<b>Subject:</b> shrug-l: ArcGIS 10 Crashes when accessing ArcGIS online maps<br>
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<div style="FONT-FAMILY: Times New Roman; COLOR: #000000; FONT-SIZE: 12pt">
<p>SHRUG Professionals,</p>
<p> </p>
<p>Last year I loaded ArcGIS 10 and service pack 2 on my laptop.</p>
<p>Here are the some specs of my laptop:</p>
<p> HP G70 Notebook</p>
<p> Pentium(R) Dual Core CPU</p>
<p> 4 GB RAM</p>
<p> 220 GB Hard Drive</p>
<p> 64 bit Operationg System</p>
<p> Windows Vista Home Premium Service Pack 2</p>
<p> </p>
<p>When I try to load a map from ArcGISonline ArcMap crashes.</p>
<p>It was suggested that I uninstall and reinstall ArcGIS.</p>
<p>So in December I uninstalled and reinstalled ArcGIS with service pack 3.</p>
<p>Same result, ArcMap crashes when trying to load maps from ArcGISonline.</p>
<p>Most of the other funtionality seems to work</p>
<p>It has been suggested that I may need more RAM for ArcGIS 10.</p>
<p> </p>
<p>I would appreciate any suggestions for fixing this situation.</p>
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<p>Thanks,</p>
<p>Bill Alfred, MS, GISP</p>
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