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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">Thank you Lance and Trip for your suggestions.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">Tried them both, but no luck.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">It turns out that the ESRI World Imagery Basemap service might have been the cause of the issue.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">Removing the ESRI World Imagery Basemap service from the ArcGIS Pro project eliminated the crashing. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">For what it’s worth, have been using that service for months with no issue until today.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">Thanks again.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A">+ bill
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">William Pollock, GISP
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">Kyra Solutions, Inc.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">FL Department of Environmental Protection
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">850.245.2722 ext. 4722
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Peterson, Lance [mailto:Lance.Peterson@talgov.com]
<br>
<b>Sent:</b> Monday, December 18, 2017 2:08 PM<br>
<b>To:</b> Pollock, William H. (Bill) <William.H.Pollock@dep.state.fl.us><br>
<b>Subject:</b> RE: ArcGIS Pro - Share/Export causing crash<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">That looks like an error that would suggest a memory leak. Try using task manager to view memory usage when doing the export. If it increasing steadily up to the
crash, it might be a leak. That would require a fix by ESRI.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Lance Peterson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Applications Developer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Office of the Treasurer-Clerk<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">City of Tallahassee<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">850-891-8176<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>From:</b> Tripp Corbin [mailto:tcorbin@egisassociates.com]
<br>
<b>Sent:</b> Monday, December 18, 2017 2:49 PM<br>
<b>To:</b> Pollock, William H. (Bill) <William.H.Pollock@dep.state.fl.us><br>
<b>Subject:</b> RE: shrug-l: ArcGIS Pro - Share/Export causing crash<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Bill,<o:p></o:p></p>
<p class="MsoNormal">ArcGIS Pro is a resource hog, even more so than ArcMap. I would suggest the following:<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="margin-left:0in;mso-list:l0 level1 lfo1">Try clearing your cache under the Project Tab>Options>Display.<o:p></o:p></li><li class="MsoNormal" style="margin-left:0in;mso-list:l0 level1 lfo1">Make sure Windows did not install any updates while you were not looking.
<o:p></o:p></li><li class="MsoNormal" style="margin-left:0in;mso-list:l0 level1 lfo1">Close any needed maps or layouts in the project.<o:p></o:p></li><li class="MsoNormal" style="margin-left:0in;mso-list:l0 level1 lfo1">Reboot your machine.<o:p></o:p></li></ol>
<p class="MsoNormal">Hope this helps. I have not experienced your specific error but the above steps fix many issues I have encountered with ArcGIS Pro.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Tripp Corbin, MCP, GISP</span></i></b><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">| Chief Executive Officer</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"><br>
</span><b><span style="font-size:18.0pt;font-family:"Times New Roman",serif;color:#1F4E79"><a href="http://www.egisassociates.com/"><span style="color:#1F4E79">eGIS Associates, Inc.</span></a></span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><a href="mailto:tcorbin@egisassociates.com"><span style="color:blue">tcorbin@egisassociates.com</span></a> |
<a href="www.egisassociates.com"><span style="color:blue">www.egisassociates.com</span></a>
</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">678-710-9710 ext 0021 | 678-672-8970 Direct Dial<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Esri Certified Desktop Professional | Esri Certified Enterprise System Design Associate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> SHRUG-L [<a href="mailto:shrug-l-bounces@lists.dep.state.fl.us">mailto:shrug-l-bounces@lists.dep.state.fl.us</a>]
<b>On Behalf Of </b>Pollock, William H. (Bill)<br>
<b>Sent:</b> Monday, December 18, 2017 1:01 PM<br>
<b>To:</b> <a href="mailto:shrug-l@lists.dep.state.fl.us">shrug-l@lists.dep.state.fl.us</a><br>
<b>Subject:</b> shrug-l: ArcGIS Pro - Share/Export causing crash<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">Howdy SHRUG –
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">This morning was Sharing/exporting maps to *.pdf from ArcGIS Pro (v2.01) with no issue until around noon, and then unexpectedly and since then, ArcGIS Pro is now crashing when
trying to Share/export to *.pdf. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-autospace:none"><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black">“Unhandled exception at 0x00007FF96223775F (ntdll.dll) in ArcGISPro.exe: 0xC0000374: A heap has been corrupted (parameters:
0x00007FF9622986B0).”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">Has anyone else experienced this issue, and have you found a resolution?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">Thank you.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">Cheers,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black">+ bill
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">William Pollock, GISP
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">Kyra Solutions, Inc.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">FL Department of Environmental Protection
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas;color:gray">850.245.2722 ext. 4722
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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