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<td><center><strong><span style="color: #ff0000;">EXTERNAL MESSAGE</span><br></strong>This email originated outside of DEP. Please use caution when opening attachments, clicking links, or responding to this email.</center></td>
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</table><div dir="ltr">Good morning everyone,<div>I am wondering if anyone else on this list has been experiencing an issue with Field Maps freezing up. We have a small group of users reporting Field Maps is freezing up on their devices. Talking about 4 or 5 users out of over 20 plus across the entire organization working on multiple projects using different web maps/services. </div><div><br></div><div>Here are the consistent pieces of information:</div><div><ol><li style="margin-left:15px">All are using iPADs</li><li style="margin-left:15px">All are working in downloaded areas</li><li style="margin-left:15px">They started reporting these issues with the past version and the most recent version of Field Maps</li><li style="margin-left:15px">Maps are accessed via AGOL but services are coming from our on-prem ArcGIS Server 10.8.3</li><li style="margin-left:15px">The backend database is SQL 2016 R2 and is versioned</li><li style="margin-left:15px">Download areas are set to create a version per user and not map</li><li style="margin-left:15px">Users are using a Trimble R2 unit (we are working to verify the firmware version as that has been an issue in the past.)</li></ol><div>I was able to get Field Maps to freeze one time on my iPad but since then it has not happened. One other member of my team was able to get it to freeze (actually it crashed his iPad completely) one time but again it was only that one time. Two other users in my team have not had a single issue. So it is constantly inconsistent. </div><div><br></div><div>As anyone else experienced this behavior? If so did you find a fix? </div><font color="#888888"><div><br></div></font></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Tripp Corbin, MCP, GISP<div>Implementation Manager</div><div>eGIS Associates (a part of the <b><font color="#6aa84f">Davey Resource Group</font></b>)</div><div><a href="mailto:tcorbin@egisassociates.com" target="_blank">tcorbin@egisassociates.com</a> or <a href="mailto:tripp.corbin@davey.com" target="_blank">tripp.corbin@davey.com</a></div><div>eGIS Office:678-710-9710</div><div>Davey Resource Group Office: 770-619-5545 Ext 6722</div><div><a href="http://secure-web.cisco.com/187sZTCyZh5LnTRgB5bBq6NyA9xV_2mAj7N6VxPPx1GyQvuCRwAl6I4X-rLzMRD4wWnPMYKrRf71BP8iEJoo__A4dNUUYffJRt5MiEflEBlOVQ6ISmIBWO3WD3uS-okGLAwZEU-AtBus_pStxNwuoTu3_Gm9PxSEPDqIDy5Xcgcg0dpyz6Mq9YdODV05701nRP3ZeSEusM_PKXNROPHWfbNMUrMofrtEnXviEgmK0Kc86Z6NoDaH0GikJpfCEqm4DAlAi2-1ARNaH5rn8JOlBdAvGLMvJY7Sa0WBPp4S59Ay78ojKxNmYzf6hWDsU3C6a/http%3A%2F%2Fwww.egisassociates.com" target="_blank">www.egisassociates.com</a><br></div><div><br></div><div><table border="0" cellspacing="0" cellpadding="0">
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<p><img src="http://secure-web.cisco.com/15CMApQj2yW-sX5SebpaeZ0GVqdwXVAzY2Piw2Dg4l9tLDGJmGGlf-bpeRcTesmIQ4TIkHBiyA7SU5AI88gwjFBUXT4aWf-RpG2jgCQ0Xk5SAM9AG43ph2KVKXC3_ng_4TIDfaCGU4NkghuLYMLYdfW3VqiywGYJb9cgCYFDNJ1bdWQvNpvevGW42Emy-a1OlFN0wjIcKyGIOUe3AmjsTHTK9ELa_uph58Avy1LS6ihyQL3qAvS6dy_Y8LSabZ6ZjO6BUvuxB1fCpygZ01hUd1-A5wIMldz9MNkDl8B2ckzedcatEmBV-k8jdhgHg7pQr/http%3A%2F%2Fwww.certmetrics.com%2Fesri%2Fapp_themes%2Fesri%2FSharingLogo.png" alt="ESRI - In partnership with Alpine Testing Solutions" title="ESRI - In partnership with Alpine Testing Solutions"></p>
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<p><a href="https://secure-web.cisco.com/1g2YDidfLmNYiK15hp9F2Uz25yDP1IxqXikhTs4RyXav9EPOhwyvVf5r5TGxIlho0WV2zyxzhTaVWOI9qgOeGEE5oW5rd6sYc0SYr7iOf1DNine5QbMkpTbtgjA-K_ZTK56ynxqzAfg5sUSqqfkqB4x5zyGDkxiCC3qib2a761p5noPYRrJNUzzpTL5SMfXgRJpXLPuZcV5bAZVPR9JpimS3nInJH9UsB1pG6pmIjzekcJvXmAduCi1sEN8vgGGK1YePLUB5tm7xFC7m8Z6yJZv9VLeACBb68NuIZiLdYZgXDEUnkdkTzDVGaOexY0-gR/https%3A%2F%2Fwww.certmetrics.com%2Fesri%2Fpublic%2Fbadge.aspx%3Ft%3Dc%26d%3D2010-09-23%26i%3D1%26ci%3DESRI00102079" target="_blank"><span style="color:blue;border:1pt none windowtext;padding:0in;text-decoration:none"><img border="0" width="60" height="60" src="https://secure-web.cisco.com/1TAgK5m5jaZUkc3aXqt756jJznRdjek8Wq5tlyyt7ltHiNi4xlEzXLHn3dFEKjnVHm6kd_lZDN0bfWPhKfD5GbibRBdKfCsLMoksIB8uoqz2u6kGG_RPUt7fSmAuC9F4X_UR0Znj1tfF_IuPzbfrQXI1FaC_mbrVx1fTIV2yac8sAC_kKgjV7Qlt5m_GCu1R8pagCac_OQO2MNGbwfqylImpMjb2Sq0ub2JUsoSywY8YfobWK5wPo5-dO-jEuf7BJUUcdz6NI8HFozoWhItEX7Q1l1QPC39eRe6vpJ_l-P1vgj5vN5RDYG0FjHkSoqC6H/https%3A%2F%2Fwww.certmetrics.com%2Fapi%2Fob%2Fimage%2FEsri%2Fc%2F1" style="height:60px;width:60px" alt="ArcGIS Desktop Associate 10" title="ArcGIS Desktop Associate 10"></span></a></p>
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<p><a href="https://secure-web.cisco.com/197PqZraWEsnTBehElmaFUteFPphtfVmVQNN90lxFJf6KVmGnR8ZFkT3b0HMzBbF95npId7rsnCBWvLLbBtTudTahsIhKZ26aj2NoJ7UXfLRiAOGMixdX6ujc9evcdYxEURITe__1cduA6Dg9RBmffKC52TTJlHiZiJelG1KaCFBOHTh8wU70ph6-pJvqC2tduhiFQ-GkFb49F0WZHWAmFEniUYmsYg1Ko9EX1-Wi306YmIXdiea8T9qguqsCpRdm7RRIdU4-eHvLdWBWP9VASgxKJqqlcWI6kijUoWRl1z45CsNz1XbX4M6_fQy5LPRj/https%3A%2F%2Fwww.certmetrics.com%2Fesri%2Fpublic%2Fbadge.aspx%3Ft%3Dc%26d%3D2014-02-26%26i%3D25%26ci%3DESRI00102079" target="_blank"><span style="color:blue;border:1pt none windowtext;padding:0in;text-decoration:none"><img border="0" width="60" height="60" src="https://secure-web.cisco.com/11p_P4pq9jvzV6_vuDG13vSTM9fw3LSut40IXxpMnRRKr3rVFAEx2j9pGjeS8bZMYF3TgU9PySt6MuFP1F6_qHbabAFx9hDVgsn_KlgD5ofd01rQJ4TrAUFC4Q0qW4G2V_hOmJ80sp_hW9L8zLRJ4ylSWzW_qliYdMDR7HFlSY0uiBDHfPbmyLxhnTDvkEJr7BtH0SwfQjAFfplTM9Xez5sVjdGEDUDCbRm4ZgDl3r-apkDAUNxSfuIOgcCqQelHTgjr1Rl444VTwp6KWeqwPMlfQBAV1KyNC9x_SaB5RXx1pKH5tuSDBWh-8ZUSoF9MF/https%3A%2F%2Fwww.certmetrics.com%2Fapi%2Fob%2Fimage%2FEsri%2Fc%2F25" style="height:60px;width:60px" alt="Enterprise System Design Associate 10.2" title="Enterprise System Design Associate 10.2"></span></a></p>
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<p><a href="https://secure-web.cisco.com/1kbH301rsoFWigaAIHQ0k8ipco42Hn4iG1h8T2y31lW2lXdf_ZSCsCjVUA_c7kAyVdftg7lFRx2iRUviX2FNBKo3G2bHwnA3kkjSN9oa1g3qC-7UrXnwBsB_kdueSB2jz1GQNATGRU76C4g7FU3gFKD7Mps83efcX3m4bWBQYaHgOPbZuA8UHV_ePl1Y4z3q1iYYfYi3GfgXXSyBEMsVheXry3NYRWzSfpVp_JNTiXp0n_jeZBOZQ8WaszmkCjIXr6lOPRu07iscHoBh9Qd-b05lo7AuM5yVrok4XOXLTRlzvO24hdJ2c6qypFTGwnuLG/https%3A%2F%2Fwww.certmetrics.com%2Fesri%2Fpublic%2Fbadge.aspx%3Ft%3Dc%26d%3D2015-04-30%26i%3D30%26ci%3DESRI00102079" target="_blank"><span style="color:blue;border:1pt none windowtext;padding:0in;text-decoration:none"><img border="0" width="60" height="60" src="https://secure-web.cisco.com/1oO5m1e_4-lcxypYH7hekxXeLuRbdMwZXz-EOPHneII5hxUyLrPRvthUizW33pHk8OQQTTNuDzeaayj0ZfQd_spv7h92rKnadQrBtKu_uWQPE0wTLH79VhHh5VTM_aHRuUi8F-Xjt4eCxad7TEPdIUKjKtYIu_fpXU1pwACeIrVS6BT6qpRm8QJbfD4z1zmEMeiPaP8H_zJjiuwaeCdgpxtdaeTFsEVla4IzSKlPznT08m8Opyx05KcA3A2piCgSeRozBoxGpEAuDaJOTeeOhMmgHBmO4H13cr8b7yv3c5UaGK1RmWZK5LCWD3p0umuUh/https%3A%2F%2Fwww.certmetrics.com%2Fapi%2Fob%2Fimage%2FEsri%2Fc%2F30" style="height:60px;width:60px" alt="ArcGIS Desktop Professional 10.3" title="ArcGIS Desktop Professional 10.3"></span></a></p>
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</tbody></table></div><div><a href="https://secure-web.cisco.com/1Mvi4MAIuJGuRpbJe_gpw22g1jvLJ8FJkVvqF04WP8gQ7X74Mh0hrs4hoARLfs3gyd58CFOQj22LfxvFuzX-kpxFzkbgq-8_NssGNSpCX8wwVytIzfbZYESZIrJs4iyqgPlMbTT0zgDBhQDv6CVnX2zoJSP3eYXfBLY276rwZDNZGUKTtQ7WpmpDm-L69ycxI-VernmIxpufXROj4ry9LFP-g64gkGhnfor8R6hLJQWdrxJVT_KrX7A88UVy9VrZmbryIbATUhU2tACLxtODtEhVBbnXZ6ruPTueucV6wVcYOrWzOyhc92NqECKh94BO5/https%3A%2F%2Fwww.amazon.com%2FLearning-ArcGIS-Pro-performing-geospatial-ebook%2Fdp%2FB089B5GNLQ%2Fref%3Dsr_1_2%3Fdchild%3D1%26keywords%3DLearning%2BArcGIS%2BPro%2B2%26qid%3D1594017672%26sr%3D8-2" target="_blank">Click here</a> to order my newest book, <b style="background-color:rgb(255,255,255)"><font color="#38761d">Learning ArcGIS Pro 2<br></font></b></div><div><span style="background-color:rgb(255,255,255)"><font color="#000000"><a href="https://secure-web.cisco.com/14j4tM4opLXXPBsIw1gQAQdv9z18f6FiJZCnnZqPbeXTkD0bbCNiQxLInVEnepf-h62_MMjkf-_P4fn7daMbbGhg00buiTg9gIxHpK7heTzYkZuHr5JOdzarKWq-cb3p9tc1JDOzslRyo7kKHTCHid9pTc2PSiApUx1QM89ok9G9OUgpJK00_BD7QVH0aXYlqD1ajppAL9uC8ZwoFKQf3i7c4PhJNjpSfT1qbk0klBuod3hRAmYncLWM7Flr2g7vjwinmiETRGJRCohjFiTGX9FPmEeqY5hr5_5LercafQhDOLuPgzT_9_9wbdqi0uiJt/https%3A%2F%2Fwww.amazon.com%2FArcGIS-Pro-2-x-Cookbook-geographic%2Fdp%2F1788299035%2Fref%3Dsr_1_1%3Fdchild%3D1%26keywords%3DArcGIS%2BPro%2BCookbook%26qid%3D1594130323%26sr%3D8-1" target="_blank">Click here</a> to order my</font><b style="color:rgb(56,118,29)"> ArcGIS Pro 2.x Cookbook</b></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>