[Sqg-program] Upgrade to Oracle and CHAZSQG
Perrigan, Glen
Glen.Perrigan at dep.state.fl.us
Fri Jul 29 13:43:51 EDT 2011
Hi All
A new version of oracle forms used in CHAZSQG was just updated. This version works with Windows Vista and Windows 7. This version will require that you install Sun Java 1.6.0_26 in order to log in. Please work with your IT department to make these changes to your computer. The JAVA upgrade should be automatic. Some counties have reported problems and the upgrade did not work. Other issues may be that the county firewall is blocking the DEP website. If you are not getting a login prompt please call the DEP Service Desk at 850-245-7555 for assistance.
JAVA Download www.java.com<http://www.java.com>
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Installation
As in previous upgrades, the new JRE version automatically downloads if it has not been previously installed. If the user of the PC does not have administrator rights it will not install
* Note: Windows 7, Vista, and XP, require the user to have Administrator permissions on the local workstation to install the JRE.
* Note: The new Oracle Forms version is not currently certified with Microsoft Internet Explorer 9 or with 64-bit browsers. OTIS will not be testing Oracle Forms with IE 9.0.
* Note: Multiple versions can reside on a PC without causing problems.
Troubleshooting
The Sun JRE Doesn't Auto-download:
If the JRE does not automatically download, install the software by logging in as the administrator of the PC.
The Sun JRE Auto-Downloads, but the logon box doesn't appear:
If the logon box doesn't appear then close out all sessions of Internet Explorer and then try to access the Internet address again. If it still doesn't work then try rebooting the PC.
The Sun JRE Auto-Downloads and appears to open, but the screen is surrounded by a dotted line and the logon box doesn't appear:
If the logon box doesn't appear, when the mouse hovers over the dotted region a popup window will appear stating that the user needs to click the region in order to activate the object. Click once on the dotted region to activate it, the Forms application will run as it has in the past
Glen Perrigan
Florida Department of Environmental Protection
2600 Blair Stone Road, MS4560
Tallahassee, FL 32399-2400
W:850-245-8749
F:850-412-0528
glen.perrigan at dep.state.fl.us
www.dep.state.fl.us
The Department of Environmental Protection values your feedback as a customer. DEP Secretary Herschel T. Vinyard Jr. is committed to continuously assessing and improving the level and quality of services provided to you. Please take a few minutes to comment on the quality of service you received. Simply click on this link to the DEP Customer Survey<http://survey.dep.state.fl.us/?refemail=Glen.Perrigan@dep.state.fl.us>. Thank you in advance for completing the survey.
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