shrug-l: eSolutions for Local Government

Tripp Corbin tcorbin at
Mon Mar 26 08:45:02 EDT 2012


The software packages you listed all have a good reputation in the industry
and are used by many municipalities. There is another you might want to take
a look at. It is called Hiperweb by Premiere Systems Design. It is a web
based municipal management system. Being web based means you don't need to
install any software on the client computers and can access it from anywhere
using secure logins. It also as a mobile version which will run on multiple
devices including Android, iOS and Windows. 


Hiperweb includes modules for Gas, Electric, Storm Water, Sewer, Water,
Public Works, Sanitation, Property Management and more:

.        CIS/CRM (Service Request & Service Orders)

o   Work Orders

o   Job Estimating

o   Project Management

.        CMMS (Computerized Maintenance Management System)

o   Preventative Maintenance Scheduling

o   Corrective Maintenance Work Orders

o   Financial Tracking of Asset Cost/Investment ratios

o   Vehicle Maintenance

.        Inventory Management & Purchasing

o   Requisitions

o   Online Quotes

o   Vendor Management

o   Multiple Warehouse support

.        Asset Inventory, Inspections & Compliance Reporting

o   GASB34

o   CMOM

o   Call Before You DIG


.        Employee Training Tracker

o   Employee Certifications

o   Required PDH/SEU Tracking per certification

.        Executive Dashboard

o   Customized based on login (i.e. City Manager, City Council, Department

o   Balanced Scorecard

o   Hoodoo Survey

.        Plan Review/Project Tracking

o   Online Submittal

o   Review Process Tracking

o   Document Management

o   Web Access for Status

o   Permit Tracking


I am sure there is more. Hiperweb is very easy to use and has strong
reporting and notification functions. Many Cities in Georgia and Florida are
using it. I know Daytona FL, West Palm Beach FL, Riviera Beach FL, Calhoun
GA, Elberton GA, Lawrenceville GA, Norcross GA, Tifton GA and Valdosta GA
are all using Hiperweb. 


I have worked with Hiperweb during a couple of projects involving the Cities
of Buford and Statesboro. In Buford when I was still with Keck & Wood, we
helped develop an ArcGIS Server Flex interface with Hiperweb and to
implement the entire solution with the City. For Statesboro, eGIS Associates
developed a mobile GIS app for Hiperweb we called SAMWISe.  


If you want more info on Hiperweb let me know or go to PSD's website at



Tripp Corbin, MCP, CFM, GISP | Chief Executive Officer
 <> eGIS Associates, Inc.

tcorbin at | 

678-710-9710 ext 21 | 866-304-3864 Fax

Esri Certified Trainer | Esri Certified Desktop Associate


From: shrug-l-bounces at
[mailto:shrug-l-bounces at] On Behalf Of Duane Treadon
Sent: Monday, March 26, 2012 8:02 AM
To: shrug-l at
Subject: shrug-l: eSolutions for Local Government


Hi all and welcome to another fun filled week.  I've got a question about
eSolution ideas for local government.  We are currently transitioning from
an "independent department" based GIS (each dept. did its own thing with no
data connection) to an enterprise system.  During this transition and
building time we feel it beneficial to review the various software packages
being used by our departments and explore opportunities for combination of
software functions into a single package.  As example our Planning Dept. is
using EnerGOV for plan review, licensing, and permitting.  Operations is
using Vueworks for asset management and workflow/order development (not
fully implemented).  We also use QAlert as a notification and reporting


My interest is in reviewing each of these software packages, determine if
they are meeting the intended needs for the department, examining annual
costs, determine cross departmental functionality (with modules not used
since it was not a need for original department who implemented software
package), and to evaluate benefit vs. cost to our city.  


I know that there is no one magic software solution that will meet every
department's needs but I am interested in identifying several that might
come close.  So to my question for the list.  What total government (or
close to that) solutions have you used?  What ones worked, what ones not so
much?  We are currently focusing our attention on a software solution that
combines planning, land use, permitting, licensing, assets management,
internal/external work order generation/tracking and tied to our enterprise
GIS.  So basically taking the best of  EnerGOV, Vueworks, and QAlert and
putting it into one software solution that seamlessly communicates from one
function to another. 


Thoughts, ideas, products to consider, products to say away from and general
comments are greatly appreciated.  




Duane Treadon

Director of GIS | City of Thomasville | Technology Resources

Office: (229) 227-4023 | Cell: (229) 221-5991 

111 Victoria Place | P.O. Box 1540 | Thomasville, GA | 31799 

The Power of Community. The Power of Service. 



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