gis-l: Problems with the License Manager / ArcGIS

Watson, Jonathan Jonathan.Watson at dep.state.fl.us
Mon Mar 31 09:40:41 EDT 2008


GIS users,

 

We are having trouble with the license manager this morning.  This affects
some users and will prevent them from checking out a license to use ArcMap /
ArcCatalog.

 

We are working with the systems group to resolve this and will let you know
when we have a fix.

 

In the meantime, if you need to get in to use ArcMap / ArcCatalog, follow
these steps:

1)      Start -> Programs -> ArcGIS -> Desktop Administrator

2)      Highlight 'License Manager' on the left, then click the "Change"
button on the right.

3)      Fill in EPIC31 , then hit OK.

4)      Hit OK to close Desktop Administrator.

 

Jonathan Watson

Data Processing Manager/GIS
FDEP/OTIS/GIS
2600 Blair Stone Rd, MS 6520
Tallahassee, FL 32399-2400
Voice: 850-245-8296, SC 205-8296
Fax: 850-245-8263, SC 205-8263
Email: Jonathan.Watson at dep.state.fl.us



The Department of Environmental 

Protection values your feedback as a customer. DEP Secretary Michael W. Sole is committed to continuously assessing and 

improving the level and quality of services provided to you. Please take a few minutes to comment on the quality of 

service you received. Copy the url below to a web browser to complete the DEP 

survey: http://survey.dep.state.fl.us/?refemail=Jonathan.Watson@dep.state.fl.us Thank you in advance for completing the survey.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.dep.state.fl.us/pipermail/gis-l/attachments/20080331/b7bed819/attachment.htm


More information about the GIS-L mailing list