gis-l: Problems with the License Manager / ArcGIS

Watson, Jonathan Jonathan.Watson at
Mon Mar 31 09:40:41 EDT 2008

GIS users,


We are having trouble with the license manager this morning.  This affects
some users and will prevent them from checking out a license to use ArcMap /


We are working with the systems group to resolve this and will let you know
when we have a fix.


In the meantime, if you need to get in to use ArcMap / ArcCatalog, follow
these steps:

1)      Start -> Programs -> ArcGIS -> Desktop Administrator

2)      Highlight 'License Manager' on the left, then click the "Change"
button on the right.

3)      Fill in EPIC31 , then hit OK.

4)      Hit OK to close Desktop Administrator.


Jonathan Watson

Data Processing Manager/GIS
2600 Blair Stone Rd, MS 6520
Tallahassee, FL 32399-2400
Voice: 850-245-8296, SC 205-8296
Fax: 850-245-8263, SC 205-8263
Email: Jonathan.Watson at

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