gis-l: Problems with the License Manager / ArcGIS
Jonathan.Watson at dep.state.fl.us
Mon Mar 31 09:57:38 EDT 2008
The systems group was able to resolve the issue, so now ArcMap / ArcCatalog
should be working normally.
If you changed your Desktop Administrator to point to EPIC31, please change
it back to ESRILIC.
From: gis-l-bounces at lists.dep.state.fl.us
[mailto:gis-l-bounces at lists.dep.state.fl.us] On Behalf Of Watson, Jonathan
Sent: Monday, March 31, 2008 9:41 AM
To: gis-l at lists.dep.state.fl.us
Subject: gis-l: Problems with the License Manager / ArcGIS
We are having trouble with the license manager this morning. This affects
some users and will prevent them from checking out a license to use ArcMap /
We are working with the systems group to resolve this and will let you know
when we have a fix.
In the meantime, if you need to get in to use ArcMap / ArcCatalog, follow
1) Start -> Programs -> ArcGIS -> Desktop Administrator
2) Highlight 'License Manager' on the left, then click the "Change"
button on the right.
3) Fill in EPIC31 , then hit OK.
4) Hit OK to close Desktop Administrator.
Data Processing Manager/GIS
2600 Blair Stone Rd, MS 6520
Tallahassee, FL 32399-2400
Voice: 850-245-8296, SC 205-8296
Fax: 850-245-8263, SC 205-8263
Email: Jonathan.Watson at dep.state.fl.us
The Department of Environmental Protection values your feedback as a
customer. DEP Secretary Michael W. Sole is committed to continuously
assessing and improving the level and quality of services provided to you.
Please take a few minutes to comment on the quality of service you received.
Simply click on this link to the DEP Customer Survey
Thank you in advance for completing the survey.
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the GIS-L