shrug-l: RE: ArcGIS crash on Open .mxd and File-Save As
Miguel Garriga
mgarriga@cfl.rr.com
Fri, 23 Sep 2005 09:20:05 -0400
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One more thing . I have run a complete Dell diagnostic and the memory checks
out fine.
Miguel Garriga
cel 321-279-6019
_____
From: Miguel Garriga [mailto:mgarriga@cfl.rr.com]
Sent: Friday, September 23, 2005 8:53 AM
To: 'shrug-l@lists.dep.state.fl.us'
Subject: ArcGIS crash on Open .mxd and File-Save As
I am having a problem running ArcGIS 9.1 lately, and was wondering if anyone
in SHRUG has had this problem.
I am working with ESRI tech support to resolve it, but thought I'd ask the
user community just in case.
The problem is this: I can't open existing mxd files, and I can't do a
"File-Save As". Other than that, I can start a new map document, add
layers, symbolize, make a map, print it, etc. But not being able to open
existing mxds or create new ones is a real problem.
When it crashes, the following error messages pop up:
"ArcMap has encountered a prolem and needs to close". I get 2 of these,
then followed by:
"The instruction at "0x569ccf7" recerenced memory at "0x05050444". The
memory could not be "read".
This particular problem occurs on a laptop (Dell Inspiron 8600) that
previously ran ArcGIS 8.3, 9.0 and 9.1 without any problems.
So far, I have removed and reinstalled a number of times, including a
complete manual uninstall and reinstall.
If anyone else has had this problem with Open or Save As, please reply to me
at mgarriga@cfl.rr.com. I will post a summary to the list.
Thanks !
Miguel Garriga
cel 321-279-6019
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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>One more thing … I have run a
complete Dell diagnostic and the memory checks out =
fine.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=3DMsoNormal><em><i><font size=3D2 color=3Dnavy =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Miguel =
Garriga</span></font></i></em><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>cel =
321-279-6019</span></font><o:p></o:p></p>
</div>
<div>
<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>
<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>
</span></font></div>
<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> =
Miguel Garriga
[mailto:mgarriga@cfl.rr.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
23, 2005
8:53 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b>
'shrug-l@lists.dep.state.fl.us'<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> ArcGIS crash on =
Open .mxd
and File-Save As</span></font><o:p></o:p></p>
</div>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I am having a problem running ArcGIS 9.1 lately, and =
was
wondering if anyone in SHRUG has had this =
problem.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I am working with ESRI tech support to resolve it, =
but
thought I’d ask the user community just in =
case.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The problem is this: I can’t open =
existing mxd
files, and I can’t do a “File-Save As”. Other =
than
that, I can start a new map document, add layers, symbolize, make a map, =
print
it, etc. But not being able to open existing mxds or create new =
ones is a
real problem.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>When it crashes, the following error messages pop =
up:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>“ArcMap has encountered a prolem and needs to
close”. I get 2 of these, then followed =
by:<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>“The instruction at “0x569ccf7” =
recerenced
memory at “0x05050444”. The memory could not be =
“read”.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>This particular problem occurs on a laptop (Dell =
Inspiron
8600) that previously ran ArcGIS 8.3, 9.0 and 9.1 without any =
problems.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>So far, I have removed and reinstalled a number of =
times,
including a complete manual uninstall and =
reinstall.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>If anyone else has had this problem with Open or Save =
As,
please reply to me at <a =
href=3D"mailto:mgarriga@cfl.rr.com">mgarriga@cfl.rr.com</a>.
I will post a summary to the list.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks !<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><em><i><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Miguel Garriga</span></font></i></em><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>cel 321-279-6019</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
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