[Sqg-program] RE: CHAZSQG system is not working at this time

Perrigan, Glen Glen.Perrigan at dep.state.fl.us
Fri Aug 24 14:09:15 EDT 2012


All
Looks like CHAZSQG plus many other DEP services will be down for some time because of the seriousness of the computer problems. Hopefully this will be fixed Monday at the latest.

Glen Perrigan
Florida Department of Environmental Protection
2600 Blair Stone Road, MS4560
Tallahassee, FL 32399-2400
W:850-245-8749
F:850-412-0528
glen.perrigan at dep.state.fl.us
www.dep.state.fl.us



From: DEP_INFO
Sent: Friday, August 24, 2012 11:49 AM
To: all-dep-employees
Subject: UPDATE: DEP Business Portal, Oracle, GIS Services, etc.

Update: Due to a serious malfunction, we believe the following services will remain down for several hours. OTIS has contacted outside support staff to assist with this outage. Updates will be provided on regular intervals. Thank you!
-------------------------------------------------------------------------------------------

At this time, the following services are currently unavailable due to technical issues:


*        DEP Business Portal

*        Oracle services - Production, Beta and Development

*        All GIS services including MapDirect

*       http://webapps.dep.state.fl.us

*       http://depapps.dep.state.fl.us:7777

*        http://appprod.dep.state.fl.us

*        http://www.floridastateparks.org/

*        http://www.dep.state.fl.us/parks/outdoor/recinventory.htm

*       Crystal Reports

*       Oculus

*       LIMS

*       BTLDS

*       EDMR

*       FAMAS

OTIS staff are working vigorously on resolving these outstanding issues (no ETA at this time). Upon restoration of services an email will be sent out. Thank you for your cooperation.

DEP Service Desk
850.245.7555
ServiceDesk at dep.state.fl.us<mailto:ServiceDesk at dep.state.fl.us>




Please take a few minutes to share your comments on the service you received from the department by clicking on this link. DEP Customer Survey<http://survey.dep.state.fl.us/?refemail=Glen.Perrigan@dep.state.fl.us>.
From: Perrigan, Glen
Sent: Friday, August 24, 2012 10:37 AM
To: SQG Program (Sqg-program at lists.dep.state.fl.us)
Subject: CHAZSQG system is not working at this time
Importance: High

All,
Many of you have noticed that CHAZSQG is down. Not sure how long the system will not be available. If I get an update I will let you know. Sorry about that.

Glen Perrigan
Florida Department of Environmental Protection
2600 Blair Stone Road, MS4560
Tallahassee, FL 32399-2400
W:850-245-8749
F:850-412-0528
glen.perrigan at dep.state.fl.us<mailto:glen.perrigan at dep.state.fl.us>
www.dep.state.fl.us<http://www.dep.state.fl.us>



From: DEP_INFO
Sent: Friday, August 24, 2012 9:46 AM
To: all-dep-employees
Subject: DEP Business Portal, Oracle, GIS Services, etc.
Importance: High

At this time, the following services are currently unavailable due to technical issues:


*        DEP Business Portal

*        Oracle services - Production, Beta and Development

*        All GIS services including MapDirect

*        http://appprod.dep.state.fl.us

*        http://www.floridastateparks.org/

*        http://www.dep.state.fl.us/parks/outdoor/recinventory.htm

OTIS staff are working vigorously on resolving these outstanding issues (no ETA at this time). Upon restoration of services an email will be sent out. Thank you for your cooperation.

DEP Service Desk
850.245.7555
ServiceDesk at dep.state.fl.us<mailto:ServiceDesk at dep.state.fl.us>




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