[Sqg-program] FW: Scheduled emergency downtime today from 12:00pm to 1:00pm Eastern

Perrigan, Glen Glen.Perrigan at dep.state.fl.us
Thu Mar 19 11:22:25 EDT 2015

FYI. Oracle will be offline at 12 noon. Glen

From: Bartlett, Elizabeth
Sent: Thursday, March 19, 2015 10:07 AM
To: Waste Employees; District Analysts
Cc: Willis, Dan P.; Walker, Elizabeth (AIR)
Subject: Scheduled emergency downtime today from 12:00pm to 1:00pm Eastern
Importance: High


Middle Tier, along with network services personnel, have made changes to the network configuration serving all DEP web applications and some internal applications such as Cherwell. These changes are necessary to address the ongoing Bad Gateway errors and sporadic system outages affecting our users.

In order for these changes to take effect, the network equipment and services responsible for handling traffic to all Oracle applications, et al will have to be taken offline at 12:00pm Eastern today. It is anticipated that the systems should be restored within 20-45 minutes, however, we are including some buffer time in the event of unforeseen complications. The systems are expected to back up and running no later than 1:00pm Eastern.

Please contact the Service Desk (servicedesk at dep.state.fl.us<mailto:servicedesk at dep.state.fl.us> or call 850-245-7555 if you experience any issues after the system restarts.

Thank you,

Elizabeth Bartlett, Administrator
Operational and Program Performance
Division of Waste Management
Florida Department of Environmental Protection
2600 Blair Stone Rd, MS 4500
Tallahassee, FL  32399-2400
850-245-7501 office
elizabeth.bartlett at dep.state.fl.us<mailto:elizabeth.bartlett at dep.state.fl.us>

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