gis-l: ArcSDE and ESRI License Server Down for Today

[Clay, Linc]

GIS and ArcIMS Users,

EPIC31 supporting the ESRI License Manager and ArcSDE will be down for =
the
rest of the day due to hardware problems.  We hope to have EPIC31 =
restored to
health by tomorrow morning.

We are requesting another set of keycodes for the ESRI License Manager =
so
that we can use GISSUN5 to serve licenses if EPIC31 is not restored by
tomorrow morning.

We're sorry for this disappointing news.  The Systems Section is working =
very
hard to resolve this hardware issue.  While we generally have very good
up-time statistics, every once in a while bad things happen.  This is =
one of
those times.

Again, we apologize for the disruption this is causing,

-Linc

>  -----Original Message-----
> From: 	Kerckhoff, Kevin =20
> Sent:	Monday, April 28, 2003 2:15 PM
> To:	Wheeler, Joanie
> Cc:	Willmott, John; Clay, Linc; DBA; Kennedy, Barbara
> Subject:	GS-160
>=20
> The GS-160 is partitioned into EPIC30 and 31.  EPIC30 is running and =
Oracle
> appears to be good.  EPIC31 is down.  It appears that attempting to =
boot
> EPIC31 can hang EPIC30.  HP Colorado engineers have a lot of theories =
and
> not much more.  I have decided to leave EPIC30 / Oracle up and running =
and
> leave EPIC31 down.  At 5:00pm we will begin the diagnostics and the =
repair
> process on EPIC31.  This will risk hanging EPIC30.
>=20
> I would recommend an e-mail stating that=20
>=20
> EPIC31 <functions, apps> are down for the rest of today due to =
hardware
> problems.  We hope to have all <functions, apps> restored by tomorrow
> morning.=20
> EPIC30 <Oracle> will be down tonight for additional repair sometime =
after
> 5:00 pm.........