shrug-l: ArcGIS Server 9.3.1 Upgrade Problems

Welsh, Mark Mark.Welsh at dot.state.fl.us
Tue Jun 16 14:15:26 EDT 2009


Hello,
We're trying to upgrade our ArcGIS Server .NET - Enterprise Standard - (9.3) to 9.3.1.  When I go to run the 9.3.1 upgrade file (.msp), the Windows installer issues an error message saying that it can't apply the patch because it thinks the software to be upgraded is not installed on the computer.  However, when I run the ESRI PatchFinder utility (9.3.1) it reports that ArcGIS Server .NET Enterprise Standard is installed on this box.  I've tried repairing, uninstalling and reinstalling, no luck.  Same error message every time.

The current 9.3 Server installation is working correctly, we can create and publish map services, web sites etc.  We have ArcSDE 9.3 and ArcIMS 9.3 also running with no problems on this box.

The license we used to activate the server is an EDN license.

We're running Windows 2003, SP 2.

Anyone have any ideas?  Thanks!

Mark Welsh
GIS Applications Coordinator
Transportation Statistics Office, Florida Department of Transportation
850-414-4722
Drive to Survive


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