shrug-l: ArcGIS 10 Crashes when accessing ArcGIS online maps

[Bill Alfred]

SHRUG Professionals, 



Last year I loaded ArcGIS 10 and service pack 2 on my laptop. 

Here are the some specs of my laptop: 

  HP G70 Notebook 

  Pentium(R) Dual Core CPU 

  4 GB RAM 

  220 GB Hard Drive 

  64 bit Operationg System 

  Windows Vista Home Premium Service Pack 2 



When I try to load a map from ArcGISonline ArcMap crashes. 

It was suggested that I uninstall and reinstall ArcGIS. 

So in December I uninstalled and reinstalled ArcGIS with service pack 3. 

Same result, ArcMap crashes when trying to load maps from ArcGISonline. 

Most of the other funtionality seems to work 

It has been suggested that I may need more RAM for ArcGIS 10. 



I would appreciate any suggestions for fixing this situation. 



Thanks, 

Bill Alfred, MS, GISP 



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