shrug-l: Issue connecting ArcGIS Online to an ArcGIS Server map service using REST - Sum

[Tripp Corbin]

I was able to get it figured out. Thanks to Derrick Sharp and Richard for
getting me pointed in the right direction.

 

So the answer was to disable the requirement for an SSL connection in ArcGIS
Online because the REST point connections were using standard http
connections. Once I did that everything worked like a champ. The SSL
connection requirement is enabled by default in your ArcGIS Online for
Organizations account. It appears you have two options to fix this issue.
First it to get an SSL for your ArcGIS Server and connect to the REST
endpoints using https or you disable this requirement.

 

To disable the requirement do the following:

1.      Login into your AGOL account using an Administrative user

2.      Go to My Organization and click on Edit Settings

3.      Then go to Security located on the left side of the page

4.      Under policies, uncheck the box next to "Allow access to the
organization through SSL only."

5.      Click Save

 

Hope this helps others that are trying to implement AGOL.  

 

Tripp Corbin, MCP, CFM, GISP | Chief Executive Officer
 <http://www.egisassociates.com/> eGIS Associates, Inc.

 <mailto:tcorbin at egisassociates.com> tcorbin at egisassociates.com |
www.egisassociates.com 

678-710-9710 ext 21 | 866-304-3864 Fax

Esri Certified Trainer | Esri Certified Desktop Associate

 

 

 

From: Tripp Corbin [ <mailto:tcorbin at egisassociates.com>
mailto:tcorbin at egisassociates.com] 
Sent: Thursday, January 30, 2014 3:13 PM
To: GIS Colorado
Subject: Issue connecting ArcGIS Online to an ArcGIS Server map service
using REST 

 

Good afternoon everyone

I thought I would tap into the vast knowledge and experience on this group
to see if you might have any suggestions for an issue I am hitting a road
block on. So let me lay it out.

 

I have map services that are being serviced out through ArcGIS Server which
is being hosted by a third party company. They have provided me with the
REST connection points to those services that are published. I can access
those using a url without a problem. I can even view them from the REST
information page. 

 

The problem comes when I try to connect those services into my ArcGIS Online
account. When I try to add them to my content as a data source, I have to go
through the process twice. On the second attempt, the service is added
successfully to my ArcGIS Online account in my content.  Then when I try to
add said services to a new ArcGIS Online Map, it will add the service as a
layer to the map without issue. If I then save and close the map and try to
reopen the map I get errors. The first says the layer (which points back to
the ArcGIS Server published service) is not responding. If I wait a while
longer, it says it is not able to add the layer to the map. However if I go
through the process of adding the layer back to the map by going Add>My
Organization and select Add for the appropriate map service, it shows up in
the map and works until I close it again. 

 

So anyone got any ideas? Is there a setting in ArcGIS Server I need to ask
the third party to adjust?  

 

Tripp Corbin, MCP, CFM, GISP | Chief Executive Officer
 <http://www.egisassociates.com/> eGIS Associates, Inc.

 <mailto:tcorbin at egisassociates.com> tcorbin at egisassociates.com |
www.egisassociates.com 

678-710-9710 ext 21 | 866-304-3864 Fax

Esri Certified Trainer | Esri Certified Desktop Associate

 

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